dvdorchard
is firmly committed to protecting your privacy.
Without your consent we will not use your personal information
to send you promotional materials you have not requested nor will
we release it to any other organisations other than those that
are part of The Orchard Group and therefore adhere to the same
privacy policy.
Because
the information we gather from you is personal, it is important
that you fully understand the terms and conditions surrounding
the capture and use of that information. This Privacy Policy discloses
what information we gather, how we use it, and how to correct
or change it. By using the Site (as defined in the Terms
and Conditions), you consent to the collection and use of
this information by dvdorchard.
If
you have questions regarding or concerns about this policy statement
please contact dvdorchard by e-mail here
.
Collection
and Use of Information
Protecting
Your Information
Automatic
Collection of Information; Cookies and IP Addresses
Links
to Other Sites
Agents
Change
and Modify Your Account
Changes
to Privacy Policy
Collection
and Use of Information
When
you visit the Site, we will occasionally ask you to provide us
with some personal information. We need this information to fill
your orders, send you important messages, and personalize your
shopping experience.
Here
is the information we collect at dvdorchard and how we
use it:
When
you create an account with dvdorchard, we will ask for
your name, mailing address, phone number, email address and password.
With your consent, we will occasionally use this information to
contact you about new releases, bargains and special giveaways.
You have the option of removing yourself from our mailing list
at any time.
When
you purchase an item, we will ask for your shipping address, billing
address and your credit card number/expiration date. This information
allows us to process and fulfill your order, and to notify you
of your order's status.
If
you wish to send a product link to a friend, we will ask for your
friend's email address in order to fulfill your request. dvdorchard
will not disclose this email address to other parties or send
promotional emails to this address.
When you
enter a dvdorchard contest or play a promotional game being
administered by dvdorchard, as opposed to one being administered
by a sponsor or affiliate, we will ask for your name, mailing
address, email address or other relevant personal information
so that we can administer the contest and notify winners.
We collect
generalized, non-individual aggregate information about our users
and share it with advertisers and business development partners.
If
you post a customer review, we collect the information you post.
If
you email dvdorchard with questions, suggestions or comments,
we will collect your email address so that we may respond.
We
use some of the foregoing types of information internally to improve
how the Site benefits you.
If required by law or to enforce, protect or apply our rights,
we may release such information as is required.
Protecting
Your Information
The
dvdorchard site uses a variety of security measures to
maintain the safety and security of your personal information.
All user contact information is contained behind secured networks
and is accessible only by the proprietor of dvdorchard
and a limited number of employees who have agreed to comply with
all of our privacy and security policies. Passwords and credit
card numbers are encrypted in our secure database, which is also
located behind secured networks. All credit card information supplied
by users is transmitted Secure Socket Layer (SSL) technology and
then encrypted in dvdorchards databases as stated above.
Please
be sure that your web browser is SSL-enabled. We recommend Microsoft
Internet Explorer version 6.0. You should always upgrade your
web browser software to the latest versions for optimum security.
Our
secure web pages are being hosted by WebCentral, and we use a Comodo 128 bit
SSL Certificate to ensure secure transmission of your information.
This ensures that all information you send to us via the World
Wide Web will be encrypted.
When
you are on a secure page you will see a small padlock 
in the bottom right hand corner of your browser. Click on the
padlock to confirm the currency of the digital certificate. Our
website supports 128 bit encryption as long as you are running
a 128-bit enabled browser.
Automatic
Collection of Information; Cookies and IP Addresses
We
use a feature of your web browser called a "cookie"
to assign a unique identity to your computer. Cookies are files
that your web browser places on your computer's hard drive. Our
cookies enable us to provide features such as welcoming you by
name and setting up other preferences you establish during each
visit to the Site.
We
also use cookies to help determine whether you came to the Site
from a particular Internet link or banner advertisement. Cookies
can be used to help save and retrieve accountnames used on the
Site and provide information on past purchases. This is done for
convenience and saves you the trouble of re-entering information
on every visit to the Site. Cookies cannot be used by us to retrieve
any personal information about you unless you have previously
purchased from or registered with the Site. dvdorchard
does not and can not use cookies to retrieve personal information
about you from your computer unless such information was knowingly
and willingly provided by you.
Most
web browsers automatically accept cookies, but you can usually
change your browser's settings to block them.
Every
computer on the Internet is identified by a unique number called
an IP address. If you have a static IP address, you get the same
number each time you connect. If you have a dynamic IP address,
a number is assigned from a pool of addresses maintained by your
ISP (Internet Service Provider) on a first-come basis. dvdorchard
may record the IP address used when making an order for security
purposes. Otherwise, dvdorchard only uses your IP address
to help diagnose problems with our server, to administer our Site,
and to gather basic demographic information. Examples of other
types of automated information we may collect include, connection
information such as browser type and version; operating system;
and URL clickstream to, through and from the Site.
Links
to Other Sites
The
Site contains links to partners, advertisers and third-party websites
and services that may collect data in connection with sweepstakes,
promotions, e-commerce, etc. They each have separate privacy and
data collection practices, independent of dvdorchard. dvdorchard
has no responsibility or liability for these independent policies
or actions, and is not responsible for the privacy practices or
the content of such sites.
Agents
We
may employ other companies to perform certain functions on our
behalf such as using a shipping company to deliver your order
or using a processing company to authorize and verify your credit
card. These companies have access to such of your information
as is necessary to perform their task.
Change
and Modify Your Account
dvdorchard
gives users the following options for altering their information
in our database or having it removed and stopping our service:
Use the My
Account page
Send
us an e-mail message here
.
or
Send a letter to the following postal address:
dvdorchard
Att: Customer Service
PO Box 1749
Neutral Bay NSW 2089
AUSTRALIA
If
dvdorchard were to be sold, it is possible that some of
your information might be included in the transfer. In such event,
you will receive notice of such transfer and dvdorchard
will require the transferee to have a privacy policy which is
at least as protective as this Privacy Policy.
Changes
to Privacy Policy
If
we make any changes to our privacy policy, we will post the changes
on this page so that you are always aware of our policies. dvdorchard
reserves the right to modify, alter or update these policies at
any time, and you agree to be bound by such modifications, alterations
or updates. If at some point in the future we change information
usage practices that directly and materially affect your personal
information, we will notify you by email of the relevant changes.
At that time, you will be able to opt-out of this information
usage by sending us an email.